AI Front Desk
Voice and chat agents that answer questions, qualify enquiries and book the next step around the clock.
View detailsAI systems for Australian businesses
Turn busywork into a system that runs.
Frank Software designs, builds and manages practical AI services for customer conversations, lead follow-up and day-to-day operations — with websites and custom software when the workflow needs them.
Australian-owned Direct access to the builder Start small, expand with results
FRANK / OPERATIONS ACTIVE
New enquiryQualifiedAI agent captured scope and preferred callback time.
Website→AI agent→CRM
Response coverage24/7
Manual re-keyingRemoved
Next actionAssigned
Human reviewWhen needed
01Find the bottleneck
02Build the smallest useful system
03Measure, improve and expand
What we build
AI that fits the way your business actually works.
Not a generic chatbot dropped onto your website. Each engagement starts with the process, the people and the outcome.
Workflow Automation
Connected systems that move information, trigger follow-up and remove repetitive admin from your team.
View detailsCustom AI Systems
Purpose-built agents and internal tools designed around your data, decisions and operating rules.
View detailsWebsites & Web Apps
Fast, focused digital experiences that make your offer easier to understand and act on.
View detailsTwo ways to begin
Use a proven starting point, or design from scratch.
Launch a focused AI capability.
Begin with an AI front desk, lead follow-up workflow or internal knowledge assistant. Clear scope, fast delivery and room to grow.
See service packagesRework a complex operation.
For multi-step workflows, sensitive approvals, disconnected systems or a bespoke customer experience.
Discuss a custom systemHow delivery works
One accountable path from idea to operation.
Observe
Map the current process, exceptions and cost of the problem.
Design
Choose where AI helps, where a person decides and how systems connect.
Build
Create and test the working version with real scenarios.
Operate
Launch, monitor and improve from actual usage.
No-pressure discovery call
Find the first useful AI win.
Bring us one slow, repetitive or leaky process. We’ll show you what can be automated, what should stay human, and the clearest way to start.